Privacy policy

MICROPLEX respects your privacy and is committed to protecting it. MICROPLEX provides this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. We have structured our websites so that, in general, you can visit MICROPLEX on the Web without identifying yourself or revealing any personal information. We make this notice readily available on our home page and at the bottom of every MICROPLEX Web page. Some MICROPLEX websites are P3P-enabled, which allows you additional control over your personal information.

1. Sites covered by this privacy statement
2. Types of information we collect
3. Children´s privacy
4. How we use your information
5. Whom we share your information with
6. Your choices
7. Your privacy preferences and opting out
8. Your information and third-party companies
9. Access to and accuracy of your information
10. Keeping your information secure
11. Changes to this Statement
12. Contacting us

1. Sites covered by this Privacy Statement
This Privacy Statement applies to all MICROPLEX.de-owned websites, domains and sub-domains ("MICROPLEX websites.").

The MICROPLEX websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the MICROPLEX website. MICROPLEX does not control those sites or their privacy practices, which may differ from MICROPLEX´s. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the MICROPLEX Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with MICROPLEX; that sharing is governed by that third-party company´s privacy policy.

2. Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.

Personal information is information that is associated with your name or personal identity. MICROPLEX uses personal information to understand your needs and interests better and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with MICROPLEX. We take the trust you place in us seriously. MICROPLEX will not sell, rent or lease your personal information to others.

On some MICROPLEX websites, you can order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or your MICROPLEX-products, or apply for a job at MICROPLEX. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data. If you apply for instant credit, we will ask you to provide additional information such as salary, social security number and banking information. This information will be used by our financial services providers in determining whether to extend you credit.

To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional. MICROPLEX also provides a Web-based business card e-service, ecardfile.com. If you choose to use it, you supply the personal and business contact information of your choice and can set each element as public or private. Information you designate as public is available to any viewer who looks up your card. Ecardfile.com is not a customer registration service.

Non-personal information is data about usage and service operation that is not associated with a specific personal identity. MICROPLEX collects and analyses non-personal information to evaluate how visitors use the MICROPLEX websites. Non-personal data we collect may include the pages visited on the MICROPLEX websites, unique URLs1 visited within MICROPLEX.de, browser type and IP2 address.

Most non-personal data is collected via cookies or other analysis technologies. MICROPLEX.de Web pages use cookies, Web beacons and other technologies for data analysis and personalization services. MICROPLEX also places ads on other websites that may use cookies. To learn more, read MICROPLEX use of cookies and Web beacons.

3. Children´s privacy
MICROPLEX is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children´s online activities and interests. MICROPLEX does not knowingly collect information from children under the age of 13 and MICROPLEX does not target its websites to children under 13.

4. How we use your information
MICROPLEX uses your personal information to provide you with services and to help us to understand your needs and interests better. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some MICROPLEX websites.

Occasionally we may also use your information to contact you for market research regarding MICROPLEX products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, "Your privacy preferences and opting out"). Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers´credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or MICROPLEX and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

Personal data collected online may also be combined with information you provide MICROPLEX through other sources such as product registration, call centers or public events such as trade shows or seminars. Personal data given to MICRPLEX may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.

Non-personal data is aggregated for reporting about MICROPLEX website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

5. Whom we share your information with
MICROPLEX will not sell, rent or lease your personal information to others. MICROPLEX will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. MICROPLEX shares customer information across MICROPLEX-owned business entities and companies working on our behalf, but only as described above in "How we use your information."
MICROPLEX contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of MICROPLEX and may not use it for any purpose other than to carry out the services they are performing for MICROPLEX. These service providers may change or we may contract with additional service providers to better accommodate our customers. MICROPLEX will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
MICROPLEX could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, MICROPLEX will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

6. Your choices
MICROPLEX gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and MICROPLEX-wide marketing communications. MICROPLEX-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of MICROPLEX-wide communications by postal mail, e-mail and telephone. You can make or change your choices at the data collection point. Please refer to section 7 for further instructions. We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or driver updates.

7. Your privacy preferences and opting out
Non-subscription services:
MICROPLEX will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. You can, however, choose to receive these types of non-subscription communications by following the instructions below.

In Germany:
You can make your choice regarding these communications by using MICROPLEX Passport to set your privacy preferences, which are applicable across all MICROPLEX websites. If you have never registered with MICROPLEX Passport, create your privacy preferences. If you have registered with MICROPLEX Passport in the past, edit your privacy preferences (requires a user ID and password).

Outside Germany:
Please specify your privacy preferences by writing to the MICROPLEX Privacy Office - be sure to provide your name, e-mail and postal address in every correspondence.

Subscription services:
To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), use any of the following methods: Select the e-mail "opt-out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication. Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions.
Write to the MICROPLEX Office - be sure to provide your name, e-mail and postal address, and relevant information about your MICROPLEX subscriptions and registrations.

8. Your information and third-party companies
Certain MICROPLEX services are linked with those from unrelated third-party companies, some of which offer you the option to share with both MICROPLEX and the third party personal data you provide. Examples include the ability to register software products from multiple vendors from a single MICROPLEX Web page, to request communications from MICROPLEX Marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.

9. Access to and accuracy of your information
MICROPLEX strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of MICROPLEX´s websites may limit access to specific individuals through the use of passwords and other personal identifiers.
The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page or use MICROPLEX Passport.

10. Keeping your information secure
MICROPLEX is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, MICROPLEX has in place appropriate physical and managerial procedures to safeguard the information we collect.

11. Changes to this statement
If there are updates to the terms of MICROPLEX´s Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, MICROPLEX will provide notification to affected customers.

12. Contacting us
We value your opinions. If you have comments or questions about our privacy policy, please send them to the MICROPLEX Office or write to us at the following address:

MICROPLEX Printware AG
Panzerstr.5
26316 Varel
Germany